Environment:
Ezitracker
Issue
You need to update a manager’s details in Ezitracker, such as their name, phone number, or email address.
Solution
Updating manager details can only be performed by Super Users.
If you are not a Super User, please raise a support case and our team will be happy to assist.
✅ If you are a Super User, follow these steps:
Go to Company Maintenance.
Click Organisational Tree.
Expand the tree to locate the relevant Region or Manager.
Select the manager you wish to update.
This will open the Manager Details screen, where you can:
Edit the Manager’s Name
Update Phone Numbers
Change the Email Address
📧 Note:
The email address entered here will be used for notifications and alerts.
Need More Help?
Need help with access permissions or locating the correct manager? Raise a support case and we’ll guide you through it.