Overview
If a re-hired employee is unable to register on the EziMobile app this article can provide you with the steps and advice on what to do next.
What causes this issue
If a re-hired employee is having trouble registering for the EziMobile app, it may be due to a PIN conflict in their profile.
What to Do
Please try following the steps below
Go to the employee's details page in Ezitracker.
Manually update or change the PIN assigned to the employee.
Save the changes and try registering the employee again on the app.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!