Logging Check Sequence
1. Multi-site Number Check
Definition: A telephone number assigned to more than one site.
Action: Check if the number is registered to a PBX site.
2. PBX Site Verification
If YES:
Prompt: “Please enter a site code.”
Code is verified against PBX slave sites.
If verified: ✅ Logged in. Site telephone number is verified.
Logging in/out will be verified against one of the slave sites only.
If NO: Proceed to restricted number check.
3. Restricted Number Check
If YES:
Prompt: “Please enter a site code.”
Code is verified against all site codes.
If verified: ✅ Logged in. Site telephone number cannot be verified.
Logging in/out will be based on the site represented by the entered code.
The code can also be verified against the site ID (if numeric).
If NO: Proceed to multi-site registration check.
4. Multiple Site Registration
Is the number registered to more than one site?
If YES:
Prompt: “For location *** enter 1, or for location *** enter 2,” etc.
If verified: ✅ Logged in. Site telephone number is verified.
Logging in/out will be verified against the relevant multi-site based on the number entered.
If NO: No further action.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!
