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Data Not Saving in Wage Detail in Ezitracker Web portal

Data is not saving in wage detail

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Written by Brett Sansom
Updated over 2 weeks ago

Overview

If you find that Wage detail entries are not saving correctly, this article can provide you with the next steps.


What causes this, and what to do next

If this issue affects only one user, there are a few possible causes:

  1. Internet Connection Issues
    A weak or unstable connection may prevent data from saving properly.

  2. Saving Frequency
    Users should save their work at least every 20 minutes. Failing to do so may result in data loss.

  3. Browser Cache and Cookies
    Clearing your browser’s cache and cookies can help resolve saving issues.

    • Instructions for clearing cache and cookies can be found in your browser’s help section.


Need More Help?

If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!

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