Environment:
Ezitracker mobile app
Issue:
The user receives a "Ezitracker Permissions Failed" error when trying to register or use the app.
Solution:
If you see the Ezitracker Permissions Failed error:
Uninstall the app from your device.
Re-download the Ezitracker app from the App Store or Google Play.
During installation, allow all requested permissions, including:
Location services
Camera access
Notifications (if prompted)
Important:
Do not change your PIN during re-registration, as this can cause further complications.
If the error persists after reinstalling and granting permissions, please raise a support case so we can assist further.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!