Environment:
Ezitracker mobile app and timesheet management
Issue:
Red transactions with a 92 error are appearing on the timesheet, often alongside slow upload times from the mobile app.
Solution:
The 92 error is typically caused by a sync issue between the mobile app and Ezitracker. This can happen when login or logout data fails to upload correctly.
If you're seeing multiple 92 errors:
Raise a Support Case
Please report the issue so our team can investigate the sync problem.Manually Correct the Error
In the meantime, you can manually fix the 92 error by following these steps:Go to the affected timesheet.
Click Add.
Re-enter the transaction that triggered the 92 error.
Click Save.
This will ensure the data flows correctly into Wage Detail and follows the standard processing path.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!