Overview
If you are experiencing a mismatched login on EziMobile, this article can provide you with the information you need to achieve this.
How to fix a mismatch login on the app
To find out more, please watch the instructional video below, or follow the step-by-step guide further down.
Step-by-step Guide
If you forget to log out before arriving at your next job, follow these steps to correct the login mismatch:
Open the Ezitracker app.
Enter your PIN.
Tap Logout.
Scan the QR code of the site you are currently at.
Ensure "I am logging in to this site" is selected.
Tap Next.
Enter the correct logout time for your previous shift.
Tap OK.
The status page will now display your current login for the new site.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!