How do I fix a mismatch login on the app?
For help fixing a mismatch login on the mobile app, watch the instructional video, or alternatively, follow the steps below:
Step-By-Step Guide
If you still need help, try following the steps below:
Open the Ezitracker app.
Enter in your PIN.
Tap on Logout.
Scan the QR code of the site you are at.
Ensure ‘I am logging in to this site’ is selected.
Tap Next.
Select the schedule that matches your shift.
Tap Next.
Enter in the correct logout time for the previous shift.
Tap OK.
The status page will open with a current login for the current site
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!