Issue
You need to run a report in Ezitracker that includes data from more than 3 months ago.
Environment
Ezitracker
Solution
Most reports in Ezitracker only allow access to data from the past 3 months. This is a system limitation.
If you need a report that includes data older than 3 months:
Please raise a support case.
In some cases, we may be able to restore a backup to retrieve the required data.
Be sure to include the report type and the date range you need when submitting your request.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!