To resolve unknown numbers in standalone Ezitracker:
Copy the unknown number from the report
Go to the site’s Details page
Paste the number into the Enter phone no/site code field
Click Add, then Save
✅ This will resolve the unknown number and update the site’s record.
Why not take a look at the full Attendance Report guide attached below.
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If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!