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Resolving Unknown Numbers - Attendance Report

Unknown numbers appear when a site’s phone number isn’t recognized. Here’s how to investigate and resolve them.

Updated over 3 months ago

Unknown numbers may result from:

  • New or changed site numbers

  • Incorrect or missing entries

  • Restricted/withheld numbers

To resolve:

  1. Call the number to verify

  2. Update the site’s phone number in Ezitracker or your connected system

📞 Always verify before updating to avoid misassignments.


Why not take a look at the full Attendance Report guide attached below.


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