Overview
If you are unsure why the employees are greyed out, and want to understand more, this article can provide you with further advice to help you along the way.
Why are employees greyed out when assigning shifts?
When adding a shift in EziPlanner, greyed-out employees indicate they are not available to be assigned to that shift.
To check this follow the steps below:
Open EziPlanner from the hub page.
Click Add Shift.
Enter the Shift Reference.
Select the Shift Date.
Choose the Start Time and End Time.
Open the Employee dropdown.
Employees that appear greyed out are unavailable for the selected time and date.
Click Save to confirm the shift.
This helps ensure only available employees are scheduled for shifts.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!