Ezitracker

Autologout isn't activating, leading to long shift durations.

Ezitracker: AutoLogout is not triggering

Description:
Login issues with Ezitracker (EziClassic)? Here's what to check and how to get help.

Ezitracker (EziClassic): Why is my login not working?

Ezitracker: Change my password

Description:
The site phone won't allow PIN entry. Employees cannot login using the site phone.

Ezitracker: Employees cannot login using the site phone

Description:
Why are employees showing as an unknown number?

Ezitracker: Employees that have pinned in and out are showing as an unknown number

Description:
How do I amend my Ezitracker contract?

Ezitracker: Amend your contract

Description:
How can I speed up the sync process between the biometric unit and ATS?

Ezitracker: I Need to Speed Up the Biometrics Sync with the ATS

Description:
Why is Ezitracker being slow or not saving changes?

Ezitracker: Web Page Not Loading or Performing as Expected

Description:
User not receiving verification emails or texts during registration.

Ezitracker: User Not Receiving Verification Emails

Description:
Why are alerts not triggering?

Ezitracker: Alerts Aren’t Triggering

Troubleshooting steps for when a bio unit accepts enrolment but doesn't respond to fingerprint scans.

Ezitracker: Bio Unit Accepts Enrolment but Not Fingerprint Scan

Clear the cache in EziMobile to fix slow performance or missing messages.

Ezitracker (EziMobile): How to Clear the Cache on the Mobile App

Understand why some employees appear greyed out when assigning shifts in EziPlanner.

Ezitracker (EziPlanner): What greyed-out employees mean when adding a shift

Troubleshooting

Create a custom design with text, images, and links

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