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Mobile App Won’t Load or Keeps Crashing

How do I stop my app from crashing?

B
Written by Brett Sansom
Updated over 2 weeks ago

Overview

If the Ezitracker app won’t load or keeps crashing on your device, please follow the steps and advice below.


How to help prevent the app from crashing

If you're experiencing issues with the Ezitracker app, try the following steps:

  1. Reinstall the App
    Uninstall the Ezitracker app from your device, then download and reinstall it from the App Store or Google Play.

  2. Check for Device Updates
    Make sure your phone’s operating system is up to date. Outdated software can cause compatibility issues with the app.

    • Go to your device settings.

    • Check for system updates.

    • Install any available updates.

Keeping your device updated helps ensure apps run smoothly and reduces the chance of crashes.


Need More Help?

If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!

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