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Ezitracker (EziMobile): How to Fix a Mismatched Login on the App

Steps to resolve a mismatched login when moving between jobs without logging out in EziMobile.

Updated over 6 months ago

Environment

Ezitracker (EziMobile)


Solution

If you forget to log out before arriving at your next job, follow these steps to correct the login mismatch:

  1. Open the Ezitracker app.

  2. Enter your PIN.

  3. Tap Logout.

  4. Scan the QR code of the site you are currently at.

  5. Ensure "I am logging in to this site" is selected.

  6. Tap Next.

  7. Enter the correct logout time for your previous shift.

  8. Tap OK.

The status page will now display your current login for the new site.


Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!


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