Environment
Ezitracker (EziPlanner)
Solution
When adding a shift in EziPlanner, greyed-out employees indicate they are not available to be assigned to that shift.
To check this:
Open EziPlanner from the hub page.
Click Add Shift.
Enter the Shift Reference.
Select the Shift Date.
Choose the Start Time and End Time.
Open the Employee dropdown.
Employees that appear greyed out are unavailable for the selected time and date.
Click Save to confirm the shift.
This helps ensure only available employees are scheduled for shifts.
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