Environment
Ezitracker (EziMobile)
Solution
If an employee receives the "Registration Failed" error when trying to complete registration in the EziMobile app, follow these steps:
Check Internet Connection
Ensure the device has a stable internet connection, either via Wi-Fi or mobile data.Verify Company Reference and Employee Number
Confirm that the Company Reference and Employee Number entered are correct. These details should be provided by the employee’s manager.
If both the internet connection and login details are correct and the error persists, the issue may require support intervention.
Please raise a support case and reference the title of this article so our team can assist further.
Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!