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Ezitracker: Re-Hired Colleague Not Able to Register EziMobile App

Trouble registering a re-hired employee on EziMobile? Here's how to fix it.

Updated over 6 months ago

Issue
A re-hired employee is unable to register on the EziMobile app.

Environment
Ezitracker

Solution
If a re-hired employee is having trouble registering for the EziMobile app, it may be due to a PIN conflict in their profile.

What to Do

  1. Go to the employee's details page in Ezitracker.

  2. Manually update or change the PIN assigned to the employee.

  3. Save the changes and try registering the employee again on the app.


Need More Help?
If you're still having trouble, feel free to contact support with the details mentioned above. We're here to help!

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